| Newsroom 101 Help page |
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1. You click on an exercise, it seems to start but it does not finish loading. Everything comes to a stop. You do not see the window asking for your name. 2. You click on an exercise, it starts to load, but you get a "script busy" message. 1. Click "Continue."3. You complete an exercise, but you do not get a Thanks! page. Nothing at all happens. 4. You complete an exercise, but, instead of getting a Thanks! page, you get a window that says something like "URL Not Found."
5. You are using Internet Explorer 7 or higher, or running Vista, and have some of the problems above.
You click on an exercise, it starts, but it does not finish loading. Everything comes to a stop. Cause: This problem usually happens
Solution, Part 1: Do one of the following:
Solution, Part 2: Do this:
When the exercise begins correctly, you will see a window that asks for your Newsroom 101 name.
Still have the problem?
You complete an exercise, but you do not get a Thanks! page. Nothing at all happens. Cause: One or more of your questions does not have the correct answer checked. Solution: Using the Back Button (which looks like this: <==), page back through each item, verifying that the correct answer has been checked. You know a correct answer has been checked when one or both of these appear:
You complete an exercise, but, instead of getting a Thanks! page, you get a window that says something like "URL Not Found." Cause: That usually means the server is temporarily busy. Perhaps someone else submitted a quiz at the exact instant you did. Solution: Wait a couple of seconds, then click your last correct answer ONCE more. Don't make extra clicks. The Thanks! page should appear shortly.
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